Industries - Finance

Automate Client Acquisition for Human Centric Financial Sales

Automate outbound calls and devote your team to bringing a personal touch to every contact. Don't lose your next high-value client.

300K

leads/month contacted without using human time

1-3%

appointments set on cold lists (prospects)

7-10%

appointments scheduled on dormant customer lists or for up-selling

Case Study

What could your financial institution achieve with the AI Operation Center?

Services

Sales & Lead qualification

Automated outbound sales for financial services

AI-powered lead identification & data enrichment

Regulatory-compliant customer engagement

Scalable appointment scheduling without increasing headcount

Benefits

AI-powered high-volume outreach at a lower cost than human contact

100% of personal data handled by agents, fully pre-qualified

Eliminate low-value calls and maximize your team's productivity

Fast ROI: a handful of conversions covers your entire investment

Services

Critical Operations Management

Intelligent agent handles protocol execution across complex cases as fraud disputes, chargebacks and regulatory claims

Hybrid human-AI workflow for sensitive banking operations

Human-in-the-loop intervention for operational risk management and compliance decisions

AI-supervised case closure for resolution

Benefits

Full compliance with banking regulations and procedural requirements (GDPR, AML and beyond)

Significant productivity gains through AI-driven process optimization

Multiple synchronous contacts handled simultaneously

Services

Critical Operations Management

Intelligent agent handles protocol execution across complex cases as fraud disputes, chargebacks and regulatory claims

Hybrid human-AI workflow for sensitive banking operations

Human-in-the-loop intervention for operational risk management and compliance decisions

AI-supervised case closure for resolution

Benefits

Full compliance with banking regulations and procedural requirements (GDPR, AML and beyond)

Significant productivity gains through AI-driven process optimization

Multiple synchronous contacts handled simultaneously

Services

Critical Operations Management

Intelligent agent handles protocol execution across complex cases as fraud disputes, chargebacks and regulatory claims

Hybrid human-AI workflow for sensitive banking operations

Human-in-the-loop intervention for operational risk management and compliance decisions

AI-supervised case closure for resolution

Benefits

Full compliance with banking regulations and procedural requirements (GDPR, AML and beyond)

Significant productivity gains through AI-driven process optimization

Multiple synchronous contacts handled simultaneously

Activating new debit

Bill payments

Notary service

Mobile check deposits

Services

Routine Banking Operations

Automatic ticket creation for complex informational requests as payment rejections, account inquiries and transaction disputes

Real-time responses to customer queries with up-to-date account data

API integration with your existing banking systems and core platforms

Benefits

Scale productivity and handle higher volumes without increasing headcount

Human intelligence focused on high-value clients and complex, revenue-critical activities

Human oversight ensuring a consistent, high-quality customer experience at every touchpoint

Services

Onboarding

Automated account onboarding and welcome flows

Instant human intervention for caring and upselling opportunities

Automatic data extraction from identity documents with cross-validation and consistency verification

AIO

Mrs Brown, I would like to inform you about our new investment plan

AIO

Mrs Brown, I would like to inform you about our new investment plan

Benefits

Cut account opening time from days to minutes with end-to-end automation

Eliminate human error in data processing and document verification

Discover how AI-powered customer operations can propel your business to the top of your industry

Behind every smile, there’s a great experience

We help you build the ones that matter.

Behind every smile, there’s a great experience

We help you build the ones that matter.

Behind every smile, there’s a great experience

We help you build the ones that matter.

Behind every smile, there’s a great experience

We help you build the ones that matter.

Subscribe to our newsletter and keep smiling

©2025 Smile.CX All Rights Reserved

C.F./P.IVA 13158850969 - R.E.A. MI 2705813.

Subscribe to our newsletter and keep smiling

©2025 Smile.CX All Rights Reserved

C.F./P.IVA 13158850969 - R.E.A. MI 2705813.

Subscribe to our newsletter and keep smiling

©2025 Smile.CX All Rights Reserved

C.F./P.IVA 13158850969 - R.E.A. MI 2705813.

Subscribe to our newsletter and keep smiling

©2025 Smile.CX All Rights Reserved

C.F./P.IVA 13158850969 - R.E.A. MI 2705813.