Industries - Automotive
Scale your dealership’s capacity with an AI Operation Center
Automate asynchronous tasks and manage every contact with precision. Never let a lead slip through the cracks.
76%
of customers successfully complete the qualification process with the virtual assistant.
82%
of customers are satisfied with the automated service.
10%
of calls are handled outside business hours.
Case Study
How far can Smile.CX take your BDC’s customer experience?
Services
Customer Care & post-sale
Cut waiting times and reduce operational workload
Eliminate booking errors
Maximize workshop schedule occupancy
Deliver immediate 24/7 customer support
Increase appointment conversion rates
Significantly reduce no-showstimize service advisor workflow
Optimize service advisor workflow
Benefits
Book and manage service appointments for maintenance and vehicle inspections automatically
Reschedule and cancel appointments anytime, without agent intervention
Send proactive service reminders based on each vehicle's maintenance history and mileage
Calculate service times and assign available slots across your service bays in real time
Guide customers through a pre-diagnostic based on their reported symptoms before the visit
Deliver instant standard quotes for routine automotive services directly to the customer
Booking in progress
Registration of personal details
Appointment scheduling
Reminder sent
Services
Lead qualification & reservations
Cut response times
Boost conversion rates across your sales funnel
Handle significantly higher lead volumes without increasing costs
Free your sales team from repetitive and administrative tasks to focus on closing
Keep your commercial pipeline organized, prioritized and always up to date
Benefits
Automatically qualify leads through guided conversational flows
Capture customer data and sync directly with your CRM in real time
Schedule sales appointments with commercial advisors automatically
Prioritize leads by conversion probability to focus your team's effort
Trigger automatic notifications to your sales team the moment a lead is qualified
Services
Updates
Drive faster, better-informed purchase decisions
Deliver a consistent experience across every channel
Increase cross-selling and upselling opportunities
Reduce inbound catalog and stock queries to your sales team
Benefits
Check real-time stock availability and provide accurate delivery timelines
Compare models based on customer specifications, needs and preferences
Promote active offers, incentives and trade-in programs directly to the customer
Deliver new and used vehicle information with links to full technical specs
Generate personalized vehicle recommendations based on budget and customer preferences
